| 3. PROFILE OF SKILLS AND COMPETENCES |
General competences:
- be familiar with various methods of learning, use sources of information well, show functional literacy;
- understand assignments or identify the cores of problems, exert variable solutions, work both independently and within a team;
- communicate in one foreign language at the level of at least B1 of the Common European Framework of Reference for Languages;
- cope with changing socio-economic conditions, be financially literate;
- be aware of the labour market mechanisms, and of the employee-employer relationships, act on career decisions responsibly, understand the significance of lifelong learning;
- use basic mathematics and the basic principles of physics and chemistry when needed in daily situations;
- work with the means of information and communication technologies, exploit adequate sources of information, handle information effectively;
- act in an environmentally-conscious manner and in compliance with strategies for sustainability;
- support values of local, national, European and world cultures, recognize the value of life;
- exert fundamentals of health protection, occupational safety, and fire prevention and safety;
- exert norms and prescriptions in the field.
Vocational competences:
- negotiate the purchase and sale of goods and services offer;
- sell range of different qualified products professionally, including processing documentation associated with buying and selling goods and offering services;
- work with cash registers and cash register system;
- handle the goods in the commercial business units;
- resolve complaints when buying and selling goods and services in accordance with applicable legislation;
- keep administrative agenda by using computers and standard office equipment;
- prepare business correspondence in a standardized form, set by the Czech Republic;
- keep accounts in accordance with the standards of the Czech Republic, including the use of computer technology;
- determine the tax liability to basic Czech Republic taxes (VAT, income tax);
- implement effective marketing strategies, conduct marketing research, data collection and analysis;
- behave socially and act professionally in contact with customers and business partners.
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