3. PROFILE OF SKILLS AND COMPETENCES |
General competences:
- be well informed about culture, history and the present of the Czech nation within the European and world context;
- formulate views and attitudes verbally and in writing, communicate in at least one other foreign language, use technical terminology;
- educate themselves, work in an effective way and assess impartially results;
- adapt themselves to the changing conditions of life and work, work well in a team and be responsible for assigned tasks;
- work with information, use ICT;
- use basic mathematics and the basic principles of physics and chemistry when needed;
- know the present rights and duties of employers and employees and know how to conduct a job search;
- act in an environmentally-conscious manner and in compliance with strategies for sustainability;
- apply the fundamentals of health, occupational safety, and fire prevention and safety.
Vocational competences:
- offer, sell, and realise products offered by posts, insurance companies, and forwarding companies;
- perform basic banking, postal, and retail-banking transactions;
- ensure basic logistical transactions;
- present the portfolio of services to clients;
- sign contracts with clients;
- represent the company and help to create the company image in public;
- understand commercial activities of forwarding companies and financial organizations;
- organise market research and assess its results;
- provide basic personnel paperwork;
- perform company administration and bookkeeping;
- prepare standard documents.
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