3. PROFILE OF SKILLS AND COMPETENCES |
General competences:
- be well informed about culture, history and the present of the Czech nation within the European and world context;
- formulate views and attitudes verbally and in writing, communicate in at least one other foreign language, use technical terminology;
- educate themselves, work in an effective way and assess impartially results;
- adapt themselves to the changing conditions of life and work, work well in a team and be responsible for assigned tasks;
- work with information, use ICT;
- use basic mathematics and the basic principles of physics and chemistry when needed;
- know the present rights and duties of employers and employees and know how to conduct a job search;
- act in an environmentally-conscious manner and in compliance with strategies for sustainability;
- apply the fundamentals of health, occupational safety, and fire prevention and safety.
Vocational competences:
- competently sell goods that are typical for a bookshop including processing the documentation associated with purchasing and selling goods and the offer of services, give professional advice to customers;
- work with cash tills and cash-till systems;
- handle the goods in trade units including sorting and categorise the books on the shelves;
- replenish the goods at the bookshop, care for the goods, arrange them according to one's own design, promote the outlet's offers in a suitable manner;
- ensure various activities associated with publishing books in publishing houses, including promoting the publishing house's production;
- secure the operations of firms aimed at distributing books and periodicals;
- deal with complaints during the sale and purchase of goods and provide services in accord with the current legislation;
- keep an administrative agenda using computers and standard office techniques;
- write business letters in the standardised form of the CR;
- keep tax records;
- behave sociably and conduct oneself professionally in relations with customers and business partners.
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