| 3. PROFILE OF SKILLS AND COMPETENCES |
General competences:
Vocational competences:
- know travel services and understand how to procure and provide them;
- offer and sell dining, accommodation, spa, currency exchange, transportation and other services related to the travel business;
- know the geography, history and art history of major tourist destinations in the CR, Europe and the world and use this knowledge in preparing trips and in tour guiding;
- provide tour guiding services in Czech and foreign travel business, prepare information for tour guiding and give tours in the Czech language and a foreign language and keep tour guiding paperwork;
- communicate in two foreign languages;
- search for and provide information services;
- work as a receptionist and provide accommodation services;
- understand business and enterprising activities in the travel business and know basic legal aspects of enterprising;
- keep business paperwork;
- prepare accounting documents, keep tax records and books and use accounting information to effectively manage the accounting entity;
- calculate the cost of products and services and sell them;
- use marketing tools in preparing offers and promoting products in the travel business;
- ensure basic operations of personnel management.
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