| 3. PROFILE OF SKILLS AND COMPETENCES |
General competences:
Vocational competences:
- choose appropriate types and massage procedure in accordance the requirements and client's current state of health, technological processes and new scientific findings;
- comply with sanitary-hygienic rules and principles of personal and operational hygiene strictly;
- select suitable massage products according to their properties and usage;
- follow proper dosing of preparations and formulations and methods of safe disposal after their expiration date;
- provide advisory services and recommend a healthy lifestyle;
- use computer programmes to keep client records and carry out other administrative activities;
- use marketing tools to promote the company and offer massage services;
- understand the economic and legal issues of the operations;
- take care systematically about one´s professional development, appearance and personal hygiene;
- make contact with the clients in a suitable manner, talk with them and listen to them;
- deal with stressful situations, regulate ones behaviour to avoid conflicts and tension among people;
- conduct oneself professionally and with decorum in relations with clients, colleagues and business partners.
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