| 3. PROFILE OF SKILLS AND COMPETENCES |
General competences:
Vocational competences:
- ensure the supply, sale and fulfilment of products offered by post offices, insurance companies and shipping companies;
- carry out basic banking, postal and retail-banking operations;
- provide basic logistics operations;
- present a portfolio of services to clients;
- negotiate contracts with clients;
- represent the company in an appropriate way and shape the company's image in public;
- have knowledge of commercial and business activities of transport companies and institutions related to financial market;
- organize market research, assess the results;
- ensure basic personal agenda;
- conduct business administration and records;
- calculate prices of services;
- make out typical documents in a standardized format;
- apply the principles of business dealing when communicating with clients.
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